Dazr Identity terms of use

Last updated 5 October 2026 · For your Dazr Identity account, organisations, organisation verification and Sign in with Dazr Identity.

If a translation of this page differs from the English version, the English version applies.

In short Use your own email address, keep your sign-in safe, add only organisations you may act for, and give true information when you verify one. Apps you connect handle your data under their own terms.

Who you agree with

These terms are an agreement between you and Dazr, Viale Cesare Poggi 1, 15061 Arquata Scrivia (AL), Italy, VAT IT 02801250065 (“Dazr”, “we”). By using Dazr Identity you accept them. If you use Dazr Identity for an organisation, you accept them for that organisation and confirm that you may do so.

Your account

Your account is created the first time you sign in with your email address. Use an address that you control, and keep it, your passkeys and your devices secure. You are responsible for what happens in your account. If you think someone else has access to it, end your sessions under Security and tell us at security@dazr.eu.

Organisations

Add an organisation only if you may act for it, and give accurate details. A company number can belong to only one organisation in Dazr Identity. The owner is responsible for the organisation in Dazr Identity: who is a member or an admin, and which apps it uses. Admins can see when members sign in.

Organisation verification

Verifying an organisation is free with a qualified electronic signature or seal, with documents reviewed by Dazr, or (Italian organisations) with a code sent to the organisation’s PEC address. Two other ways are paid, once, before we start; the price is shown before you pay:

Code by post: €100 excluding VAT. We print a letter with a one-time code and post it by hand to the registered office in the company register (also outside the EU). The code works for 60 days after posting; five wrong codes lock it. If the letter has not arrived 30 days after posting, you can ask for one new letter free of charge, or for a refund.
Video call: €200 excluding VAT. After paying you book a time; we send a meeting link. In the call you show an identity document and company documents. If we cannot confirm that you represent the organisation, the organisation is not verified and the payment is not refunded. If we cancel the call, or cannot offer a time, we refund you in full.
VAT and payment. VAT is charged like for our other services: Italian VAT for Italian organisations, reverse charge for organisations in another EU country with a valid VAT number, the local rate for other EU customers, and no VAT outside the EU. Payments are processed by Mollie; you can download an invoice once paid.
Refunds and withdrawal. Refunds go back to the original payment method. You ask us to start the service right away, so the 14-day withdrawal right for consumers ends once the letter has been posted or the call has taken place; before that, we refund a cancelled request in full.
What verification means. A verification confirms that someone with access to the organisation’s registered office, PEC address or documents, or a person we spoke to, asked for it. It is not a guarantee of the organisation’s solvency or conduct.

Give true information and documents. We may refuse or withdraw a verification that turns out to rest on false information.

Connecting apps

When you approve an app on the consent screen, Dazr shares the data shown there with the organisation behind the app. That organisation handles it under its own terms and privacy policy and is responsible for it. You can remove an app’s access at any time under Connected apps.

Building on Dazr Identity

Organisations that let people sign in to their apps with Dazr Identity, or use the Dazr Sign API, also accept the Dazr Identity Developer Terms.

Fair use

Do not use our services to break the law, to send spam or malware, to infringe other people’s rights or to mislead people. Do not try to get around our limits or security checks, to overload our systems, or to test them for weaknesses without our permission. If you find a security problem, tell us at security@dazr.eu.

Ending

You can delete your account at any time under Privacy & data. Transfer or delete the organisations you own first, because they are not deleted with your account.

We may suspend or limit your access if you break these terms, if your use puts other people or our services at risk, or if the law requires it. Where we can, we tell you first and give you a chance to fix the problem.

No warranty

We do our best to keep our services available and working well, but we provide them “as is”, without warranties beyond those the law requires, including EU consumer law. We do not promise that they will always be available or free of errors.

Liability

As far as the law allows, Dazr is not liable for indirect, incidental, special or consequential damage, or for lost profits or lost data, arising from your use of our services. Nothing in these terms limits liability for fraud, gross negligence, wilful misconduct, or anything else that cannot be limited under applicable law.

Privacy

How we handle personal data is described in the Dazr Identity privacy notice.

Changes to these terms

We may update these terms. The current version is always on this page, with its date at the top. If you keep using the service after a change, the new terms apply; if you do not agree, stop using it.

Governing law

These terms are governed by Italian law. Disputes are heard by the courts of Italy, except where mandatory consumer protection rules of the country where you live give you the right to go to court there.

Contact

Privacy and data requests: privacy@dazr.eu
Security: security@dazr.eu
General: hello@dazr.eu
Post: Dazr, Viale Cesare Poggi 1, 15061 Arquata Scrivia (AL), Italy